Channel Manager Activation Procedure

Once the agreement of the Channel Manager has been actived,the technical contacts of Netstorming will be share to guarantee the necessary assistance for the development of the connection. The email address provided is

If the channel manager is already integrated (or has just closed the connection), you need to follow the steps below for the activation of each individual accommodation facility.

If the hotel has a channel manager, it is assumed that the collaboration is in Free Sale, therefore in the Category of the room contract, select FLEX. If instead, the collaboration with the hotel is on an Allotment basis, it must be selected FIT CM (in this case the Channel manager will be able to enter and modify Extrallotment and Extra Rates, but will not be able to modify the Allotment and Tariffs sections).

To connect a hotel, you need to configure each contract that you want to manage through the channel manager (for the same hotel, some contracts can be managed with channel manager while others not).

The configuration of the contracts proceed as follows:

  • Choose the category of the room contract as FLEX or FIT CM;

main options

Since the channel manager should be able to update only the Free Sale, set the fields Closure and Release to “Only Free Sale”.

advanced options

Retrieve the mapping from the menu Admin > Massive Operation > Mapping Channel Manager;