---
title: Mail
url: 'https://guides.netstorming.net/en/customer-profile/mail'
markdown: 'https://guides.netstorming.net/en/customer-profile/mail.md'
date: '2026-06-10'
description: "Mail If you enter multiple email addresses, separate them with ',' or ';' Office Email: email address of the Client that will receive copy of bookings and/or modification services Account department's email: email address of the Client that will receive emails about accounting (including payment …"
taxonomy:
  category:
    - docs
---

# Mail

[](#)  [ Customer Profile ](https://guides.netstorming.net/en/customer-profile)      Mail    

## Mail

![](https://guides.netstorming.net/en/user/pages/11.customer-profile/02.mail/Screenshot%202026-06-10%20111259.png)If you enter multiple email addresses, separate them with ',' or ';'

- **Office Email**: email address of the Client that will receive copy of bookings and/or modification services
- **Account department's email**: email address of the Client that will receive emails about accounting (including payment deadlines)
- **Email PEC**: optional certified email, it is usually referred to Italian companies
- **Email IT**: optional email address of the Client about technical issues
- **Email Mapping**: optional email address of the Client about mapping
- **Email Product**: optional email address of the Client about sales issues
- **Languages for notification emails**
- **Required for**: booking status for which email will be sent
- **Copy to**: optional, enter an additional email address that will receive a copy of the communications sent to the Client
- **Receive mails from sub-clients?** Only if the client is a "Network", if selected, the agency will receive all notifications that are sent to its subagencies (they have the network field in the configuration tab set to the related agency)
- **Receiver** allows you to choose which email address to send booking notifications to: 
    - Users: the notification is sent to the user who is making the reservation in the system
    - Client: the notification is sent to the email address specified in the email tab, operational email field
    - Users/Client: the notification is sent both to the agency's email address and to the user
- **Avoid copy to owner**: if selected, the Tour Operator will not be copied in emails, overriding any choices made in \[Send a copy to owner\]https://guides.netstorming.net/en/companys-data/ns-notifications) section in the Netstorming notifications tab of the Tour Operator Data

Once all fields have been completed, click the **Confirm** button.

 [ ](https://guides.netstorming.net/en/customer-profile/anagraphic) [](https://guides.netstorming.net/en/customer-profile/pricing-policies)

---

## Navigation

- Parent: [Customer Profile](https://guides.netstorming.net/en/customer-profile.md)
- Previous: [Anagraphic](https://guides.netstorming.net/en/customer-profile/anagraphic.md)
- Next: [Pricing Policies](https://guides.netstorming.net/en/customer-profile/pricing-policies.md)