---
title: 'General Services'
url: 'https://guides.netstorming.net/en/general-services'
markdown: 'https://guides.netstorming.net/en/general-services.md'
date: '2026-08-14'
description: 'General Services This section allows you to create Generic Services such as flight, train, concert tickets, etc., useful for invoicing the Client. From Admin > New Services, New Service button, you will be able to fill in the following screen: Name: define the name assigned to the General Serv…'
taxonomy:
  category:
    - docs
---

# General Services

[](#)   General Services    

## General Services

This section allows you to create Generic Services such as flight, train, concert tickets, etc., useful for invoicing the Client.

From **Admin > New Services**, **New Service** button, you will be able to fill in the following screen:

![](https://guides.netstorming.net/en/user/pages/09.general-services/servizi%20generici_creazione_en.png)

- **Name**: define the name assigned to the General Service, along with any translations
- **Supplier**: select the supplier previously created from the drop-down menu
- **Deadline**: define any applicable penalty hours
- **Notices**: check the "Email" box to specify the email address(es) where notifications will be sent
- **Fields**: choose the fields you wish to enable for the Generic Service
- **City**: after defining the **Country**, select the **City**: mandatory field that can be changed even after creation (to avoid having to create a separate General Service for each desired city)
- **Configuration**
    - **On request**: defines whether the service is available for immediate confirmation or not
    - **Allow cancellation by customers**: allows the service to be canceled by the Client
    - **Usa customer markup**: enables the use of the Client’s [custom markup](https://guides.netstorming.net/en/customer-profile/pricing-policies#:~:text=Markup%20(Miscellaneous))
- **Prices**
    - **Value**: define the **Net** price and the **Selling** price, if you wish to apply a profit margin
    - **Type**: choose between **Currency** (fixed amount) or **Percentage**
    - **Target**: choose whether the price is **Total** o per **Pax**
    - **Cadenza**: choose whether the price is **Total** o per **Day** in temporal terms
    - **Currency**
- **Active**: allows you to activate or deactivate the General Service
- **From Clients**: allows your Clients to book the Generic Service via Booking Online > General Services
- **Automatic Reference**: if set to **Yes**, the system will automatically populate the supplier reference with the booking name. If set to **No**, the booking’s supplier reference will be filled with a generic “--TBA--” which can be modified through a standard booking edit.
- **Voucher**: choose whether a Voucher should be generated or not

 [ ](https://guides.netstorming.net/en/activities-direct-contract/typologies) [](https://guides.netstorming.net/en/supplier)

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## Navigation

- Previous: [Activities Direct Contract](https://guides.netstorming.net/en/activities-direct-contract.md)
- Next: [Supplier](https://guides.netstorming.net/en/supplier.md)
