---
title: OTP
url: 'https://guides.netstorming.net/en/onboarding--setup/otp'
markdown: 'https://guides.netstorming.net/en/onboarding--setup/otp.md'
date: '2026-10-01'
description: 'OTP (one time password) Once you have logged into the system using your credentials: Company Login (User ID) Password you will be prompted to complete two-factor authentication: An email will then be sent to the authenticated user, redirecting them to a page containing a temporary code that must…'
taxonomy:
  category:
    - docs
---

# OTP

[](#)  [ Onboarding / Setup ](https://guides.netstorming.net/en/onboarding--setup)      OTP    

## OTP (one time password)

Once you have logged into the system using your credentials:

- Company
- Login (User ID)
- Password

you will be prompted to complete two-factor authentication:

![](https://guides.netstorming.net/en/user/pages/02.onboarding--setup/20.otp/Screenshot%202026-04-15%20115831.png)

An **email** will then be sent to the authenticated user, redirecting them to a page containing a temporary code that must be entered in the appropriate fields.

Alternatively, the Tour Operator can choose OTP authentication via QR code; they will be able to freely link up to 5 QR code authentication apps (Google Authenticator, Microsoft Authenticator, Authy, etc.) directly in the Web Users section under **User Management > Users**, by clicking the first icon **Authentication App (2FA)**:

![](https://guides.netstorming.net/en/user/pages/02.onboarding--setup/20.otp/Screenshot%202026-04-15%20140413.png)

Inside this section

![](https://guides.netstorming.net/en/user/pages/02.onboarding--setup/20.otp/Screenshot%202026-04-15%20140759.png)

trusted devices (those marked via the checkbox during the verification process) will also be listed, and it will be possible to manually remove them using the **X** button. Please note that, for security reasons, **a trusted device is retained in memory for two months**; after this period, the process will need to be repeated.

 [ ](https://guides.netstorming.net/en/onboarding--setup/easy-login) [](https://guides.netstorming.net/en/booking-procedures)

---

## Navigation

- Parent: [Onboarding / Setup](https://guides.netstorming.net/en/onboarding--setup.md)
- Previous: [Easy login](https://guides.netstorming.net/en/onboarding--setup/easy-login.md)