Cancellations

This section allows to set the cancellation plans for the whole validity of the contract or just for single periods by simultaneously loading a restrictive charge policy; these plans will overwrite the cancellations set in the Allotment section.

It can be distinguished for the C clients and the S suppliers.

• Start date: first day of cancellation
• End date: last day of cancellation
• Group: group of clients to whom the cancellation applies
• Hours: the deadline in which the cancellation is free of charge, in terms of hours or days from check-in
• Penalty: the value of the penalty
• Type (of penalty)
  • percentage: the value of the penalty is a percentage of the booking total
  • currency: the value of the penalty is a definable amount per
• target (pax or per room)
• period (nights or total)
• currency of the penalty to be paid
  • Example: 4-night stay, 6 pax, 3 DBL. The penalty is €10
  • pax+nights: penalty= 10€ 6pax 4nights
  • pax+total: 10€ * 6
  • room+nights: 10€ 3(DBL) 4(nights)
  • room+total: 10€ * 3(DBL)
• nights: number of nights to pay.

To summarise the penalty to pay can be calculated as a percentage, for the number of nights charged compared to a whole stay, or for the monetary value set per pax or per room per night, or for a total amount.