Cancellations

This section allows to set the cancellation plans for the whole validity of the contract or just for single periods by simultaneously loading a restrictive charge policy; these plans will overwrite the cancellations set in the Allotment section.

It can be distinguished for the C clients and the S suppliers.

Cancellations

  • Start date: first day of cancellation
  • End date: last day of cancellation
  • Group: group of clients to whom the cancellation applies
  • Hours: the deadline in which the cancellation is free of charge, in terms of hours or days from check-in
  • Penalty: the value of the penalty
  • Type (of penalty)
    • percentage: the value of the penalty is a percentage of the booking total
    • currency: the value of the penalty is a definable amount per
  • target (pax or per room)
  • period (nights or total)
  • currency of the penalty to be paid
    • Example: 4-night stay, 6 pax, 3 DBL. The penalty is €10
    • pax+nights: penalty= 10€ 6pax 4nights
    • pax+total: 10€ * 6
    • room+nights: 10€ 3(DBL) 4(nights)
    • room+total: 10€ * 3(DBL)
  • nights: number of nights to pay.

To summarise the penalty to pay can be calculated as a percentage, for the number of nights charged compared to a whole stay, or for the monetary value set per pax or per room per night, or for a total amount.