Pricing Policies

This first section allows the Tour Operator to set a credit limit for the Client, based on the agreed contract.

  • Hotels credit if selected, allows you to set a credit by defining:

    • amount (e.g., €5000)
    • currency

    • Yearly, Monthly, Bi-weekly, Weekly: select the basis on which credit is given. Customizations are available only if the credit is set on a monthly basis by defining amount that will override the amount of “Hotels credit” and months of validity

    • Creation Date, Check-in date, Deadline Date: choice of date from which the credit will be deducted
    • E-mail alert threshold when is exceeded at: optional, specify the percentage of the credit limit that, once reached, will prompt the system to send an alert to the Office Email in Email tab of Company's Data

If the credit runs out and is not recharged, the Client is automatically barred from making reservations. If the credit is insufficient and the Blocked in deadline setting is set to YES, with prepayment in the Configuration tab of the Customer Profile, it will be possible to proceed with the booking using a credit card for website sales. However, for sales via XML, the system will not allow the reservation to proceed.

The other kinds of Credit (Car Rental, Transfers, Tours, Flights), are always considered Yearly and based on Creation Date.

The following markups can be defined by the Client if Changing the Markup is set to 'Yes' in the Configuration tab of the Customer Profile.

  • Markup (Hotels): the Client can define a profit percentage on hotel bookings to display to their end customers. This price increase will be visible under Sales to the client within the Service
  • Markup (Transfers): the Client can define a profit percentage on transfer bookings to display to their end customers
  • Markup (Tours & Excursions) the Client can define a profit percentage on tours & excursions bookings to display to their end customers
  • Markup (Miscellaneous): the Client can define a profit percentage on general services bookings to display to their end customers

Pricing Policies with Network set

If a Network is configured for the Client, once a Hotel Credit has been set, two options will be available for the sub-agencies:

Option 1: credit is deducted from the first sub-agency that uses it (it may also consume the entire credit amount in a single use), including the Network itself.

In the following screen, you will see a summary of the settings you have configured:

Option 2: using the “Group Agencies” button (visible only if the Network is set), a credit quota section will appear, where you can either assign a number of shares to the sub-agency (1, 2, 3, ...) or directly enter a specific credit amount.

The total will be “the sum of the assigned shares” : “the total configured credit”

The behaviours in relation to the value entered can be summarised as follows:

  • Setting the value to 0 means the credit is considered exhausted, so to make a booking, an advance payment is required
  • Leaving the field empty means the agency will use the credit defined at the network level.
  • Setting the value to -1 allows the agency to be disassociated from the network, so it can always make bookings without any credit limit

In the following screen, you will see a summary of the settings you have configured: