Create New Contract

Follow the step: Administration > Hotels > Contracts, choose before the Country and the City in which the hotel is located and for who you want to create a new contract (or modify a contract already entered) and click on the Search button (all the loaded contracts in the selected city will appear, if present).

To load a new contact, click on the button "New Contract" the contract master data will open and it should be fill, explained below in detail:

Main Options:

  • Name: field for assigning an identify label to recognize the contract

  • Buyer:choose the buyer previously entered

  • Country / City: localisation of the hotel

  • Hotels: the hotel to which the contract we are creating refers; by clicking on the “Obtain Contacts” button, it can automatically fill in the E-mail field with the address inserted in the Hotel Data

  • Channel Manager: if the contract is managed by a channel manager, it must be selected from the menu (will automatically manage Allotments, Tariffs, Min and Max Stay and Closures)

  • Suppliers: the supplier with whom the contract for the hotel entered has been stipulated; by clicking on the "Obtain Contacts" button, you can automatically fill in the e-mail field with the address inserted in the Supplier Data

  • E-mail: the e-mail address that will receive the notifications regarding new bookings, modifications and cancellations

  • Markup: indicate the markup that will be applied to the entered tariffs (if necessary, it can be redefined in Tariffs). Once a contract is created, a “Update all tariffs” checkbox will appear to be selected in case you need to change the markup and apply the change to all rates already entered. Please note that tariff are always entered with net price

  • Commission: descriptive field, indicates the commission established with the hotel. It will have no effect in the contract

  • Category: shows the type of contract you are going to set. The categories normally used are:

    • FIT: for direct contract, allotments and tariffs are managed manually in the related tabs
    • FLEX: for channle manager contract, allotments and tariffs are managed by the channel in the Flex (or Extra) Allotment and Flex (or Extra) Tariffs tabs
    • FIT CM: for channle manager contract, allotments are managed by the channel in the Flex (or Extra) Allotment tab and Tariffs are managed manually in the related tab
    • For particular categorization needs there are also: NOT REF (behavior like FIT), RACK (behavior like FIT), FLEX CM (behavior like FLEX), NOT REF CM (behavior like FLEX)

  • Room type (ctype): the room type that also identifies the contract itself, for example: "Standard Room", "Superior Room", etc. In case a room type is not present, you can proceed independently by following the steps Admin > Hotels > Contract Typologies and add the name of the desired room type in the various languages. The system will show any already defined ctypes whose name resembles the new one, and you can choose whether to enter the new ctype anyway or not. "Owner ctypes" so defined will be usable in the same way as ctypes shared between systems.

  • Arrangment: type of treatment (bed and breakfast, half board, all inclusive, etc.)

  • Breakfast type: type of breakfast (continental, buffet etc.)

Advanced Options:

  • Number of children: insert the maximum number of children who are allowed with one adult (single), with 2 adults (double and twin), with 3 adults (triple), with 4 adults (quadruple)

  • Extrabed immediate confirmation (Yes default) allows you to choose with “No” whether the reservation with the extra bed must be confirmed before it is made effective

  • Min allowed age: allows you to set the minimum age required for guests

  • Children ages in ASC order: by default, the system will sort the children by increasing age and therefore the first child will be the one with the lowest age. If unchecked, the system will sort children by decreasing age and consequently the first child reduction will be applied to the child with the highest age

  • Closure: used to set the supplier interface: establish if the supplier can insert closures only for extra allotment (free sale only), for all allotments or can choose from time to time

  • Release : used to insert/change the release time of all rooms in allotment, or of all rooms in free sales, or both

  • TSU allotments mapping: indicates the type of bed that is associated with the double single use

  • Min Pax per Room: to be completed only in cases of an STR management, indicates the minimum number of passengers that can stay in the room

  • Min/Maximum STR occupancy: they are linked to the type of STR room and are used to define occupations greater than 4 people

  • Sell only STR: for STR management with minimum occupancy of 1. If selected the first line of advanced options disappears

  • Release Time: is the time of the checkin day from which the release hours are calculated

  • Release delta (h): here you define the hours that add up to the release hours already entered in Release; it works as a protection for the tour operator in case he has closing days (e.g. Sat and Sun). In this way it has the possibility to have more time to handle the issue

  • VCC: select the desired Virtual Credit Card from the drop-down menu previously set up after communicating the parameters with the technical department

  • Bind tariff the tariffs are defined for the cost of the stay:

    • standard : every day has its own tariff

      Es : 1st day: 50, 2nd day: 25, 3rd day: 30 Total stay = 50 + 25 + 30

    • check-in : every day has the tariff of the first one

      Ex : 1st day: 50, 2nd day: 25, 3rd day: 30 Total stay = 50 + 50 + 50

    • check-out : every day has the tariff of the last one

      Ex : 1st day: 50, 2nd day: 25, 3rd day: 30 Total stay = 30 + 30 + 30

  • Not visible to the CM : means that the CM will not see bookings made on this contract via Twoways

  • Automatic Renewal: if flagged, move forward the end date day by day

  • Allow extra freesale: allows the system to add rooms to those loaded in the Flex allotment section

    • with 1 room in Flex Allotment adds 1, total 2 available
    • with 2 rooms in Flex Allotment adds 2, total 4 available
    • with 3 or more rooms in Flex Allotment adds 3, total available 3 or more + 3

  • Week-end tariff Starting day: you can choose the day you want the weekend start

  • Week-end tariff Ending day: you can choose the day you want the weekend end

  • Week-end minimum-stay Starting day: the first day of the weekend for the purpose of minimum stay

  • Week-end minimum-stay Ending day: the last day of the weekend for the purpose of minimum stay

  • Languages for notification emails: the language of the notifications that will be sent to the supplier

  • Hide prices from supplier email: avoid that booking prices are sent to supplier’s notifications

  • Consume allotment based on occupancy: if selected, in case of extra bed will scale the allotment from the immediately following occupancy if present (for example: in case of double + extra bed will scale the allotment from the triple if present)

  • Send check allotment email to: send an email to the selected user to notify the end of availability following a reservation (one per day)