General Services

This section allows you to create Generic Services such as flight, train, concert tickets, etc., useful for invoicing the Client.

By clicking on the New Service button, you will be able to fill in the following screen:

• Name: define the name assigned to the General Service, along with any translations
• Supplier: select the supplier previously created from the drop-down menu
• Deadline: define any applicable penalty hours
• Notices: check the "Email" box to specify the email address(es) where notifications will be sent
• Fields: choose the fields you wish to enable for the Generic Service
• City: after defining the Country, select the City: mandatory field that can be changed even after creation (to avoid having to create a separate General Service for each desired city)
• Configuration
  • On request: defines whether the service is available for immediate confirmation or not
  • Allow cancellation by customers: allows the service to be canceled by the Client
  • Usa customer markup: enables the use of the Client’s custom markup
• Prices
  • Value: define the Net price and the Selling price, if you wish to apply a profit margin
  • Type: choose between Currency (fixed amount) or Percentage
  • Target: choose whether the price is Total o per Pax
  • Cadenza: choose whether the price is Total o per Day in temporal terms
  • Currency
• Active: allows you to activate or deactivate the General Service
• From Clients: allows your Clients to book the Generic Service via Booking Online > General Services
• Automatic Reference: if set to Yes, the system will automatically populate the supplier reference with the booking name. If set to No, the booking’s supplier reference will be filled with a generic “--TBA--” which can be modified through a standard booking edit.
• Voucher: choose whether a Voucher should be generated or not