General Services

This section allows you to create Generic Services such as flight, train, concert tickets, etc., useful for invoicing the Client.

From Admin > New Services, New Service button, you will be able to fill in the following screen:

  • Name: define the name assigned to the General Service, along with any translations
  • Supplier: select the supplier previously created from the drop-down menu
  • Deadline: define any applicable penalty hours
  • Notices: check the "Email" box to specify the email address(es) where notifications will be sent
  • Fields: choose the fields you wish to enable for the Generic Service
  • City: after defining the Country, select the City: mandatory field that can be changed even after creation (to avoid having to create a separate General Service for each desired city)
  • Configuration
    • On request: defines whether the service is available for immediate confirmation or not
    • Allow cancellation by customers: allows the service to be canceled by the Client
    • Usa customer markup: enables the use of the Client’s custom markup
  • Prices
    • Value: define the Net price and the Selling price, if you wish to apply a profit margin
    • Type: choose between Currency (fixed amount) or Percentage
    • Target: choose whether the price is Total o per Pax
    • Cadenza: choose whether the price is Total o per Day in temporal terms
    • Currency
  • Active: allows you to activate or deactivate the General Service
  • From Clients: allows your Clients to book the Generic Service via Booking Online > General Services
  • Automatic Reference: if set to Yes, the system will automatically populate the supplier reference with the booking name. If set to No, the booking’s supplier reference will be filled with a generic “--TBA--” which can be modified through a standard booking edit.
  • Voucher: choose whether a Voucher should be generated or not