Efficient management of online reservations is essential to optimize sales processes and ensure smooth and reliable service. The TOWeRS reservation system provides a comprehensive set of features to manage every stage of the process, from practice creation to practice management.
Online reservations are the core of the system, enabling users to select, confirm and manage tourism services in real time. The process is designed for maximum efficiency with advanced tools for checking availability and tariffs.
Each reservation is organized within a file (identified by a code beginning with âFâ), a container that collects all information about the trip, passengers and services included. Each service within the file is marked with a unique code beginning with âB,â facilitating the identification and management of booked items.
To improve the organization and tracking of practices, TOWeRS offers the ability to use tags, customizable labels that allow reservations to be quickly categorized and filtered.
With these advanced features, the system provides complete control over all phases of the reservation, simplifying the work of operators and improving the customer experience.
The next few pages explain the different steps in detail.