Efficient management of online reservations is essential to optimize sales processes and ensure smooth, reliable service. The TOWeRS reservation system provides a comprehensive set of features to handle every stage of the process, from creating a practice to managing it.
Online reservations are at the heart of the system, allowing users to select, confirm, and manage tourism services in real time. The process is designed for maximum efficiency, supported by advanced tools for checking availability and tariffs.
Each reservation is grouped within a file, identified by a code starting with “F,” which serves as a container for all details related to the trip, passengers, and included services. Every service within the file is assigned a unique code starting with “B,” making it easier to identify and manage booked items.
To enhance organization and tracking, TOWeRS allows the use of tags, customizable markers that enable quick categorization and filtering of reservations.
With these advanced features, the system ensures complete control over every stage of the reservation process, simplifying operators’ work and improving the customer experience.
The following pages provide a detailed explanation of each step.