Configuration

This section has the following fields:

configuration

  • Gender: allows the Tour Operator to select the type of customer: agency or network
  • Customer typology: (Travel Agency, Tour Operator, Wholesaler, B2B, B2C, etc.)
  • Network: allows the Tour Operator to select the network to which it belongs the agency or a network (sub network)
  • Group: allows the Tour Operator to select the group of belonging (if previously created on the page)
  • Changing the markup: allows the Tour Operator to determine whether the customer can view or modify their own markup
  • Displaying profit: allows the Tour Operator to establish whether the customer can view or not, within his own practice, his profit by clicking inside the button
  • Booking online: allow the Tour Operator to determine if the customer can book directly through his TOWeRS system or if he can view only the availability of the tourist services sold
  • Type of booking: you can choose if the booking is created online or if the system generates an email with the details of the booking to be created (only valid for the hotel service)
  • Navigation currency: allows the Tour Operator to establish in which currency the customer will have to view the prices within the system
  • Navigation language: allows the Tour Operator to determine in which language the customer will have to use to use to navigate within the system Reference (compulsory?)
  • Distributors
  • Skype chat: allows the Tour Operator to determine if the customer can contact the the Tour Operator by skype
  • The date of deadline: allows the Tour Operator to establish how many days before the deadline, the email with list of expiring bookings must be sent
  • To receive the emails with bookings which is in deadline: allows the Tour Operator to determine if the deadline booking emails should be sent to the client
  • Email of reminder: the system send email reminder notifying the non-payment of the reservations to the accounts
  • Blocked in deadline: allows the Tour Operator to establish the behavior of the system in case of deadline reservations.
    • NO: the agency does not have the block, therefore deadline reservations are normally treated;
    • YES, with prepayment: the agency can book in deadline but with prepayment (regardless of the type of payment set);
    • YES, total block: the agency cannot book in deadline. An alert invites the customer to contact the tour operator to finalize the booking.
  • B2C – Blocked in deadline: allows the Tour Operator to decide whether a customer who has a whitelabel with the TOWeRS system can, or not, create reservations already in penalty
  • Block issuing of voucher: allows the Tour Operator to block the emission of voucher until the balance is settled
  • Logo on the voucher: allows the Tour Operator to determine if the customer can display his logo on the voucher
  • Payment tours in advance
  • Payment: allows to determine to select the payment method associated with the customer
  • Payment by deposit: Set NO by default
  • Payments date: date when the dossier are paid
  • Days of prepayment: allows the Tour Operator to establish how many days before the deadline, the customer must pay for his reservations
  • Credit Card: allows the Tour Operator to determine if the client can pay the reservations also by credit card
  • Prepayment days or days before invoice
  • Payment by credit card gross: allows the Tour Operator to determine if the client will have to pay for the reservations, including markups he has set, paying him a commission after
  • Show (insert) emergency number of voucher
  • Page displayed after logging into the system: allows the Tour Operator to determine which page of TOWeRS system the customer needs to see when they log in the system: Home or Hotel Booking Page
  • Disable IP check for agencies that have connection problems
  • Invoiced to checkout: allows the Tour Operator to determine if the invoice issue date must correspond to the booking checkout date
  • Hotel purchase required: If enabled, the customer can book other services sold by the tour Operator,only if bought a hotel booking
  • Contract received: indicates to the Tour Operator if the customer has sent all the documents needed to use the system
  • Remarks about customer: Free field, dedicated exclusively to the Tour Operator, with which textual notes concerning the customer can be entered. These notes will never be visible to the customer.
  • Public remarks about the customer: Free field, manageable exclusively by the Tour Operator, to insert textual notes that he wishes, or that the customer expressly requires, to be shown on the vouchers and/or emails received by the customer himself. The possibility of having these notes appear on voucher and/or email, is set through the field of the customer anagraphic.
  • Visibility public remarks about the customer: Make public notes visible to customers on email
  • Silver customer
  • Bookings automatic cancellation
  • Send booking email with customer reference: allows the Tour Operator to determine whether the customer reference should be sent to the supplier in the booking emails
  • Send payments reminder also to users: allows to determine whether also the users should receive the payments reminder email
  • Show suppliers logo
  • Force contextual payment: forced the client to pay the booking with the credit card before the creation of the reservation
  • Send HCN email: if selected, it sends the hotel confirmation number to the client