Cancellations

Cancellations entered are listed in this section.

For the determination of a New deadline, it is necessary to set:

• From / To: start and end date during which the cancellation is valid

• Supplier:

  • H: number of hours during which the cancellation is valid for the supplier
  • D: number of days during which the cancellation is valid for the supplier

• Penalty (for the supplier): the penalty value

• Type (for the supplier):

  • Percentage: the penalty will be the percentage value applied to the total
  • Amount: the penalty will be the actual amount applied

• Period: it is possible to set specific days on which the cancellation is valid

• Client (delta):

  • H: number of hours during which the cancellation is valid for the client
  • D: number of days during which the cancellation is valid for the client

• Penalty (for the client): optional penalty value; if not specified, it will be the same as the supplier's

• Type (for the client):
  • Percentage: the penalty will be the percentage value applied to the total
  • Amount: the penalty will be the actual amount applied

By clicking Confirm, you will be able to see the result of the entry.

NOTE: If there are no cancellations, the default is 100% from the service start date.